Become a Friendlier Person

1. Don't criticize or complain.
2. Give honest, sincere appreciation.
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
5. Smile.
6. Remember that a person's name is to that person the sweetest and most important sound in any language.
7. Be a good listner. Encourage others to talk about themselves.
8. Talk in terms of the other persons interest.
9. Make the other person feel important - and do it sincerely.